The Hub Health Collective (“us”, “we”, or “our”) operates the https://www.hubhealth.care website (the “Service," or "site,” or “website”).We respect the privacy of our visitors and users and wish to assure you of the efforts to maintain the privacy and security of your information. The privacy policy ("policy") will inform on the collection, use, and disclosure of personal data when using our Service and the choices you have associated with that data, allowing you to make an informed decision about using our site. We use data to provide better Service and improve the use and maintenance of the site. By using the Service, you consent to the privacy practices described in this policy and to the collection of information. We reserve the right to change the contents of this policy at any time. Changes to the policy will be indicated by the "Effective Date" date. By using the site, you consent to the revised statements and we advise you to review the policy whenever you visit our site, to ensure you understand how your personal information will be used.
What Information Is Collected
Personal information may be collected in several ways throughout the site. We may collect information when you use the Service, leave comments, fill out forms, or contact us for any reason. We collect information for several purposes to provide and improve our Service to you. Types of data collected may include:
Personal Data
While using our services, perhaps filling out a form, we may ask you to provide personally identifiable information that can be used to identify you or contact you. Some information may include, but is not limited to:
• First and last name
• Email address
• Phone number
• Address, province, area code, and city
• Cookies and usage data Information collected is used in accordance with applicable laws.
We use your information to fulfill your requests.
Usage Data
We may also collect non-personal "aggregate" information where individual identities are removed but the information is combined to provide us a picture of how our visitors as a group use the Service. This aggregate information is used to improve and tailor the Service and understand visitor trends.Our policy does not restrict or limit our collection and use of aggregate information. When you visit the site, information may be automatically collected or collected once you give admission to the cookies, by accepting the cookie prompt.
Some information may include, but is not limited to:
• Internet Protocol (IP) address
• Your computer's operating system
• Browser type & version
• Referring website address
• Your Activity on the site. Ex: pages you visited on the site
• Time and date of your visit
• Time spent on each page
• Unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are used by our site to run effectively and provide the best experience for our visitors by tracking activity and holding on to certain information. Cookies are small pieces of data that websites store on a device. They help improve the visitor browsing experience by remembering preferences and understanding how people use the website features. You may instruct browsers to refuse cookies or indicate when cookies are sent. This, however, may affect your experience on the site.
Use of Data
The Hub Health Collective will use the collected data to provide our visitors with the best possible online experience. Various purposes include, but are not limited to:
• Maintaining the Service
• Notify you about changes to the Service
• Process your requests or transactions
• Allow you to participate in interactive features on the Service
• Provide customer care and support
• Analyze valuable information to improve the Service
• Monitor the usage of the Service
• Address, detect, and prevent technical issues
• Reserve the right to report to law enforcement and regulatory agencies activities we believe to be illegal
• In case of a sale of company assets, merger, financing or acquisition, insolvency, bankruptcy, or other situation where information may be transferred as part of the business assets of The Hub Health Collective.
Transfer of Data
Data is processed in Canada. That data is then subject to the protection laws within the jurisdiction it is held in, which may differ from your own. Your agreement to the transfer of information is consented through the submission of information. We have worked to place reasonable security measures to protect personal information under our control. This data is transferred to our EMR. The EMR system stores all data within Canada. All systems adhere to Canadian PIPEDA Laws. Please be aware that no security measures are impenetrable or perfect and providing data online is always a risk. Email is not a secure field and you should never send confidential or sensitive information via an unsecured email.
Disclosure of Data
Legal Requirements
Under extreme measures, The Hub Health Collective may disclose your personal data under such actions deemed necessary to:
• Comply with legal obligations
• Protect against legal liability
• Protect the personal safety of site visitors or the public
• Prevent or investigate possible wrongdoing in connection with the site
• Protect or defend the rights or property of The Hub Health Collective
Data Security
Keeping your data secure is important to us but we advise you that there is no method of transmission over the internet, or electronic storage, that is 100% secure. We work to use the most secure commercially available means to store data, but cannot guarantee its absolute security.
Service Providers
Third-party companies and individuals may be employed to help our site ("Service Providers"), provide the Service, perform Service-related services or help analyze how the service is used. These services are not allowed to disclose your personal data for any purposes. Their sole reason for access to your personal data is to help us perform these tasks.
Analytics
Analysis of our site may require third-party Service Providers, namely Google Analytics and Squarespace Analytics.
• Google Analytics is a web analytics service offered by Google. It tracks and reports on website traffic and may use the collected data for its advertising network. To opt-out, you can install the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript from sharing information with Google Analytics about visitor activity.
For more info on their privacy policy visit: https://policies.google.com/privacy
• Given our site is built on Squarespace, we have enabled Squarespace Analytics to provide us with further data. For more info on their privacy policy visit: https://www.squarespace.com/privacy
Withdrawal of Authorization
If an individual provides authorization through one of our forms to one of the Hub Health Collective medical centres and wishes to withdraw that authorization, they can do so through our Authorization Withdrawal Form. You will find a link to this form under Forms (Get Started > Yes > Forms) or by clicking this link here: https://www.hubhealth.care/authorization-withdrawal-form
Links to Other Websites
Our site may provide links to other sites that are not operated by us. Review the privacy policies of each site you visit. We have no control over and assume no responsibility for the content, policies, or practices of other third-party sites or services.
Changes To This Privacy Policy
Updates to our Privacy Policy may occasionally happen. We will update changes on this page and provide a new "effective date" for the last update. We advise you to periodically review this Privacy Policy for any changes.
Contact us
If you have any questions regarding this policy, please feel free to contact us at: info@hubhealth.care
Effective Date: December 1, 2022